| 1. |
What is Points System?
Points System is the newest and most convenient way to purchase songs. Points work like pre-paid credits that you can purchase then use at a later time to buy songs or albums.
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| 2. |
What are the advantages of our Points System?
A. Points System allows you to purchase and download even 1 song at a time.
B. With this system, you may purchase points then consume them at a later time.
C. You can choose from different price points and can avail of bonus points for higher denomination packages.
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| 3. |
What are the packages to choose from?
The packages are as follows:
Credit Card packages:
Package 1: $3.50 = 250 pts
Package 2: $6.50 = 500 pts
Package 3: $12.50 = 1000 pts + 50 pts
Package 4: $25.00 = 2000 pts + 75 pts
GCash packages:
Package 1: PHP 39.00 = 65 pts
Package 2: PHP 120.00 = 200 pts + 5 pts
Package 3: PHP 300.00 = 500 pts + 15 pts
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| 4. |
How many points are equivalent to 1 song?
1 song = 65 points
1 album = 650 points
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| 5. |
What payment method can I use to purchase points?
You may purchase points using your credit card (VISA/MASTERCARD) or buying our
Prepaid cards. We are adding new payment methods to make it more convenient for you to get the music you love.
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| 6. |
What shall I do if the points I purchased do not reflect in my account?
You may contact us thru:
Email - support@tugtogpinoy.com
Live Chat - tp_livecustomercare@yahoo.com (Yahoo Messenger)
Toll free number - 1-877-4113762 |
| 7. |
Will my points expire?
No.
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| 8. |
What if I had other questions that are not answered here?
You may contact us thru:
Email - support@tugtogpinoy.com
Live Chat - tp_livecustomercare@yahoo.com (Yahoo Messenger)
Toll free number - 1-877-4113762 |
| 9. |
Are my points transferrable?
No.
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